Questions

Will it fit my pump?

Everything in the shop is cut for the Infinity Pump, which is the pump I use. If you're on something else, send me a photo before you order and I'll tell you honestly whether it'll work. There's a fit table on the Care page too.

Are they actually waterproof?

Yes. Waterproof vinyl with a matte laminate over the top. Splashes, spills and damp hands are all fine. Give it a few hours after you first apply it before it gets properly wet, so the adhesive can settle.

Will it damage my pump?

It shouldn't — it peels off with a bit of warmth and comes away clean. But if your pump is on loan from a hospital or supplier, check with them first. That's their call, not mine.

Can you make one with a name on it?

Yes, that's most of what I do. Tell me the name and how you'd like it to look, and I'll send you a digital proof before anything gets printed.

Why do I have to buy on Etsy?

Because that's where my shop actually lives — Etsy handles the payment, the postage labels and the buyer protection, which I can't do as well on my own. This site is just a nicer way to see everything.

Do you ship overseas?

Yes, through Etsy. Postage is calculated at checkout there.

Can I put one on my tube or my skin?

No. These go on the outside of the pump housing only — never on skin, dressings, the stoma site, or any part of the feeding set. They're decorative, not medical.

Something arrived damaged. What now?

Message me through Etsy and I'll sort it out. Australian Consumer Law gives you rights to a repair, replacement or refund for faulty goods, and I'm not going to argue with you about a sticker.

Didn't answer it? Ask me directly